1. 

   Lester
   Member

   Hi all,
   I've created a link to send an email to the site owner - the link appears to be fine...font colour changes with rollover. I have created this link at the bottom of the parallax template (with the contact form removed) and also on a "contact Ed" page on a 'normal' site page further up the main site. During preview and after upload nothing happens.
   Is there something within parallax that prevents email hyperlinks from working? I don't want the whole contact form, just an email facility.

   Thanks,
   Lester.

   Posted 2 months ago #
2. 

   Mick
   Support Staff

   Email hyperlinks are neither secure or advisable for websites, (a) because as an email link, the link requires a user to have an email client installed such as Microsoft Outlook etc and because almost 69% of users use a web based email account such as yahoo, msn, Hotmail etc, then your hyperlink wouldn't work anyway as these users wont have an email client installed due to using a web browser for email access and (b) the email address is seen through out both the page and HTML source code and is easily harvested by roaming spam bots and can only create you massive amount of headaches for both spam email and the spoofing of your email address.

   Therefore, please re-think the use of an actual contact form to protect both your inbox and your email account

   ❤Impressed with our Support and Templates? Submit a Testimonial❤
   Webplus Live Support | Serif Addons & Assets

   Posted 2 months ago #
3. 

   Lester
   Member

   Great advise, thanks. Sadly (for me) this seems to have created a pile of adjustments to my earlier sites.

   Posted 2 months ago #
4. 

   Mick
   Support Staff

   Lester,

   Although we are now drifting away from our normal TEMPLATE support here as we don't really support Webplus itself, have a look at the last post in the thread link below, which may help you further with regards to contact forms and the processing there of.

   http://seriftemplates.com/forum/topic/contact-form-and-php

   There is also an helpful video tutorial for forms to go/webplus on the link below

   https://youtu.be/4_GuXbu8pS4

   But should you need more Webplus help, please have a look over at the Serif community plus forum here - https://community.serif.com/forum - as we can only really help with template issues via this forum

   Hope this helps a little more towards your dilemma

   Posted 2 months ago #
5. 

   Lester
   Member

   Mick, sorry if this last comment (honest) is slightly off topic...
   during your mighty fine informative answer; you said " (b) the email address is seen through out both the page and HTML source code and is easily harvested by roaming spam bots and can only create you massive amount of headaches for both spam email and the spoofing of your email address." is that why you guys use

   admin (at) seriftemplates (dot) com

   ?

   Posted 2 months ago #
6. 

   Mick
   Support Staff

   is that why you guys use

   admin (at) seriftemplates (dot) com

   Correct but if you hyperlinked admin(at)seriftemplates(dot)com and then used the full correct un-abbreviated email address so you actually got the email, then you are back to square one because although you cannot see the link directly on the page, a view of the html source code (easily done) would reveal the actual email address used for the hyperlink and would then be harvested by the spam bots.

   Like I said previously, if you need email contact from a website back to an email address, your best option is to use a contact form because the script used to process the forms data cannot be accessed.

   Posted 2 months ago #
7. 

   Lester
   Member

   Thanks for the clarification; hopefully others will find this useful too.

   Every day is a school day...

   As ever,
   kind regards and best wishes,
   Lester

   Posted 2 months ago #
8. 

   Mick
   Support Staff

   My pleasure

   Posted 2 months ago #

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