I’ve previously bought your Bistro template which I really like. I’ve just bought your pack of AddOns and am looking forward to using your sliders in some of my projects. I’ve also been looking forward to using page flip and back-to-top in my other work.
Unfortunately I’m having a bit of a problem with one of the assets in the pack. There isn’t a forum for AddOns and it isn’t a Bistro problem so I’ve put it in Updates:
Back-to-Top-X7+X8-v1.0
To start with I wasn’t able to find it among all the other back-to-top items that came with WebPlus so, using Windows Explorer, I went to the WebPlusX8 Assets folder and created a new folder called “Downloaded Assets.” I did this so I’d have all your Pack assets in one place and I’d know what the asset was supposed to look like when I had selected it.
In WebPlus I was able to open in a tab the Downloaded Assets folder I made when I went to import an asset. Having done this I discovered that you’ve made your Pack assets easily identifiable by giving them a red icon. Except for Carousel Slider, Page Reloader, & Smooth Scrolling (which seem to have either transparent or white icons) it seems they all have this easy to see icon that you made for them.
The problem I’m experiencing comes when I select Back-to-Top-X7+X8-v1.0. When I do so there is no red icon that displays, rather about thirty of my Page Content assets display.
When I select Back-to-Top-X6-v1.0 I can see the red icon but I can’t see any icon when I select Back-to-Top-X7+X8-v1.0.
Instead, when I select Back-to-Top-X7+X8-v1.0 I only see about thirty Page Content assets and no red icon indicating I’ve found there the back-to-top asset from your pack. All the Page Content assets are identifiable as my own files but I don’t know why they’re displaying like this.
I opened the Downloaded Assets folder I had created in Windows, deleted the existing Back-to-Top-X7+X8-v1.0 asset, replaced it with a copy from my back-up files. Closed WebPlus and reopened WebPlus. When selecting Back-to-Top-X7+X8-v1.0 I have the same difficulty with Page Content assets displaying instead of a red icon indicating I have found the back-to-top.
I’ve tried placing this Back-to-Top-X7+X8-v1.0 asset into my existing website documents and have attempted to place it in a fresh brand new document but am still facing the same challenge each time.
Could you suggest what I might do so I can access your back-to-top?
As a matter of interest I’ve just opened a fresh copy of Bistro in WebPlusX8 and notice the back-to-top that comes with it works as it should. Oddly, I can’t find this back-to-top when I open the Assets/Buttons/Back To Top tab but it’s there in Bistro and it works.